Hence, the market for dental software management was born. With this steep rise in the numbers, the software market took a dive to create a software that helps dentists with their clinic management easy.
Since 2006, India has seen a 153% increase in the number of dentists. Don’t step outside the lines or question their policy or method – you will find yourself out in the - more.India homes the largest number of dentists in the world. Those people are also workers who get promoted on their ability to conform to company policy and not question anything. There is little positive feedback unless you have a good supervisor who is encouraging, but those are not easy to find. There is no room for real growth and unless you fit nicely into their little box that they want to you fit into you are considered an outsider. It is like being constantly picked at for just about everything. You get written up for just about anything, but they tell you it is not a warning and you are not getting fired – doesn’t do much for your confidence though. On the flip side, it is very much like grade school, and very stressful. There are some good points to working there paid half hour lunch, choice of shift and a good starting salary with good benefits. Management tells people that they base their ‘promotions’ on ability to follow process and show aptitude but it is more like who you can schmooze up to. Also, that must be used as your sick time, so if you get sick you are pretty screwed if you have no PTO.Ĭompany seems to hire mostly the same people and there is no room for difference. Did not think to ask if it was front-loaded – it is not: You must earn it and it is based on the previous accumulative hours from the previous pay period. The interview promised “paid time off – 2 weeks per year for the first three years”. I had high hopes when I started at Open Dental. Additional roles are not new positions so your default will almost always be returning customer calls and other important roles are given a back seat. There are internal training classes and additional roles to take on, but do not expect a pay increase for taking on another role. Scheduling time off can be done though it needs approval (which is understandable) but there is always a small level of shame as you will not be there to support the team. Starting pay increases once or twice a year but current employees are not bumped up to compensate that, not even at the time of the annual review when your pay increase is discussed.
Another downside that the pandemic has brought on is that this job can be done remotely, but there is no consideration in the near future to allow permanent options for this. Some of the downsides are that unless you put forth a lot of work or are outgoing or know people in management as friends outside of work you will not really be seen or be given opportunities for advancement. Just remember that you have resources available to you to learn on the call if needed. The training/onboarding process for new employees is great and you are able to learn a lot. You will return customer calls and assist in troubleshooting software that you have only spent maybe 2 months learning. You start at the bottom and will be working in a call center. First and foremost that everyone should understand is that when hired here, unless you are hired for a specific department.
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